LocalImpact

LocalImpact is an online reputation management platform that helps local businesses and marketing agencies generate more customer reviews, manage their online reputation, and improve visibility on Google. Businesses can automate review requests through SMS and email, send follow-up reminders, monitor reviews across 36+ platforms, and respond to customer feedback with AI-powered replies. Customizable review widgets make it easy to showcase positive reviews on websites and build trust with potential customers. Beyond review management, LocalImpact provides AI Review Insights, competitor monitoring, Google Business Profile analytics, and Google Maps rank tracking to help businesses understand their reputation and improve local search visibility. For marketing agencies and multi-location businesses, LocalImpact offers centralized management, reporting, and white-label features, including branded dashboards, custom domains, and client portals. LocalImpact is especially well suited for home service businesses such as HVAC, plumbing, roofing, and cleaning companies, as well as other local service providers.

LocalImpact ranks #1 of 1 in Review Management on Softrated, with a Score of 43/100.

Public weighting: reviews 35% · transparency 30% · maintenance 20% · trust 15%

Features

Six public links, checked automatically. A passing check = full points on the transparency signal.

Pricing